WE UPDATED OUR TERMS & CONDITIONS ON June 1, 2021.
ACCEPTANCE OF TERMS
By accessing, downloading, installing, or using the Living Our Essential Lives website or not you become a registered user (“User”, “You”, “Yourself”, “Your”), You agree to be bound by these Terms, which You acknowledge that You have read and understood.
We reserve the right, at Our sole discretion, to change, modify or otherwise alter these Terms at any time. You must review these Terms at LivingOurEssentialLives.com/legal on a regular basis to keep yourself informed of any changes.
1. Hours of Operation
Living Our Essential Lives is available by phone or email Monday – Thursday 8a.m. -– 12p.m. MST
We close for all government observed holidays.
These Terms and Conditions apply to all Living Our Essential Lives products sold on this site or any other site owned by Living Our Essential Lives that includes a link to this page:
www.LivingOurEssentialLives.com
www.LivingOurEssentialLiveswithFaith.com
www.LivingOurEssentialLiveswithSandy.com
www.OurEssentialLives.com
www.EssentialRenaissance.com
www.EssenRen.com www.SandraDieterich.com
www.HealthierHomestead.com
www.AspenCarriage.com
2. Billing Address
The billing address must be the same as the shipping address. Due to credit card procedures, we cannot ship to a different address than we bill to.
3. Subscriptions and Digital Products
Living Our Essential Lives membership will continue month-to-month unless and until you cancel your membership or we terminate it. You must have Internet access and provide us with a current, valid, accepted method of payment to use the Living Our Essential Lives service. We will bill the monthly membership fee to the payment method used when signing up unless updated or changed by subscriber. You must cancel your membership before it renews each month/year in order to avoid billing of the next month’s or year’s membership fees to your Payment Method.
4. Terms of Subscription Renewal:
We will continue to bill your Payment Method on a monthly basis for your membership fee until you cancel. To cancel your subscription submit a ticket at contact@LivingOurEssentialLives.com .
Monthly - Living Our Essential Lives Subscriptions automatically renew each month at the stated retail price until the subscription buyer notifies the company that they wish to cancel. Please refer to Returns & Subscription Cancellations section of the Terms of Service page.
Yearly - Living Our Essential Lives Subscribers will be notified via email prior to renewal with the option to renew at the original yearly price. If the subscriber does NOT notify the company that they wish to continue at the yearly price, the subscribers account will revert to the monthly price automatically.
5. Living Our Essential Lives Certifications and Courses
We do not provide refunds on our products.
6. Lab Member Discount Policy
From time to time, on some Living Our Essential Lives products, we will offer our members the opportunity to purchase additional products and services at a discount rate. To be eligible for this discount, the customer must be a member in good standing at the time of purchase. No rebates or partial refunds will be offered if a customer purchases a training, and then joined the membership, because these discounts are intended to be a benefit for active members, and not an enticement for new members.
7. Live Events
The events, information, and speakers listed on our Sites are subject to change without notification. You have THIRTY (30) Days prior to an event to request a full refund of your ticket price or seat deposit. Any request after the THIRTY (30) DAY time limit will not be processed. Any unused tickets will be forfeited and are not transferable to another event. TICKET HOLDERS MAY NOT SELL, OFFER FOR SALE, OFFER AT AUCTIONS, RESELL, DONATE, ACT AS COMMERCIAL AGENT FOR ANOTHER PARTY, OR OTHERWISE TRANSFER THEIR TICKETS IN ANY WAY WITHOUT THE SPECIFIC PRIOR WRITTEN CONSENT OF Living Our Essential Lives .
7.1 Ticket Transfers
Ticket transfers will not be processed THIRTY (30) Days prior to the event. A $50 transfer fee will be applied to all ticket transfers.
7.2 Process for Guest Ticket Transfers
Once a Ticket purchase is confirmed, the Ticket Purchaser may only change the assignment of the Guests accompanying him a maximum of 2 times and using the Tickets that he purchased by: Submitting a Guest Ticket Transfer Request: the Ticket Purchaser must submit a transfer request to contact@LivingOurEssentialLives.com
7.3 Ticket Resales
If a Ticket Purchaser cannot use all of the Tickets that he has purchased, the Ticket Purchaser will have the opportunity to submit to contact@LivingOurEssentialLives.com a formal request for the resale of the Tickets he no longer wants via the Living Our Essential Lives support team, so that the support team can try to resell the Tickets to another attendee. Unlike the Guest Transfer policy, the Ticket Purchaser will not have to provide a reason for the Ticket Resale request. There is no guarantee that demand for Tickets will result in the Tickets being resold. If the Ticket Purchaser’s Tickets are not resold, no resale proceeds will be returned to the Ticket Purchaser.
8. Live Streams
Refunds will only be provided in situations where the customer is unable to watch the Live stream due to technical issues. Refunds will only be considered and processed on the first day of each respective event.
8.1 LIMITATION ON LIABILITY. Living Our Essential Live's STREAM AND ALL CONTENT AND SOFTWARE ASSOCIATED THEREWITH, OR ANY OTHER FEATURES OR FUNCTIONALITIES ASSOCIATED WITH THE Living Our Essential Lives LIVE STREAM, ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. Living Our Essential Lives DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE Living Our Essential Lives LIVE STREAM WILL BE UNINTERRUPTED OR ERROR-FREE. Living Our Essential Lives is not responsible for any problems or technical malfunction of any network or lines, computer online systems, servers, or providers, computer equipment, software, failure of any e-mail or redemption to be received by Living Our Essential Lives on account of technical problems or traffic congestion online or on the Internet or at any Web site, or any combination thereof including any injury or damage to customer’s or any other person’s computer related to or resulting from downloading or streaming any materials consistent with this agreement or subsequent use of any Living Our Essential Lives owned web properties. If, for any reason, the stream is not capable of running online as planned, including infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes beyond the control of Living Our Essential Lives which threatens or corrupts or adversely affects the administration, security, fairness, integrity, or proper conduct of a live stream offer, Living Our Essential Lives reserves the right, in its sole discretion, to cancel, terminate or suspend the offer and/or any subscription. ANY ATTEMPT BY YOU TO DELIBERATELY DAMAGE ANY WEB SITE OR UNDERMINE THE LEGITIMATE OPERATION OF THIS OFFER MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, Living Our Essential Lives WILL DISQUALIFY YOUR ATTEMPTED REDEMPTION AND RESERVES THE RIGHT TO SEEK DAMAGES FROM YOU TO THE FULLEST EXTENT PERMITTED BY LAW.
9. Your Account
You agree to provide accurate and complete information when you register with, and as you use, the Living Our Essential Lives website and you agree to update your account information to keep it accurate and complete. You agree that Living Our Essential Lives may store and use the information you provide for use in maintaining and billing fees to your Account.
9.1 Access to Previous Purchases
As an accommodation to you, subsequent to acquiring Living Our Essential Lives training, you may download previously acquired training (when available) onto any Associated Device. Some Living Our Essential Lives training or services that you previously acquired may not be available for subsequent download or access at any given time, and Living Our Essential Lives shall have no liability to you in such an event. As you may not be able to subsequently download certain previously-acquired content or training, once you download an item, it is your responsibility not to lose, destroy, or damage it, and you may want to back it up. Living Our Essential Lives reserves the right to change content options (including eligibility for particular features) or remove access without notice to any previously purchased training or content that is no longer valid or deemed out of date.
10. Social Media Groups and Communities
We want people to feel safe when using our groups and forums. For that reason, we’ve developed a set of community guidelines, outlined below. These policies will help you understand what type of sharing is allowed in our private groups and communities, and what type of content may be reported to us and removed. Because of the diversity of our global community, please keep in mind that something that may be disagreeable or disturbing to you may not violate our community guidelines.
Business owners of all levels are welcome here. We have members of all skill and experience levels, from college students to entrepreneurs to multi-million dollar enterprises.
Keep it respectful. Comments that are inappropriately negative, rude, or attacking will be deleted, removed, or we will ask you to revise your thoughts. Everyone is here to learn and grow, so anything violating that will be removed.
No pitching to the group. We have a strict ‘no shopping for customers’ policy in our groups. This includes pointing people to blog posts with your offers/affiliate offers and publicly asking members to join your own Facebook groups or communities. Be cautious of unsolicited private messages to group members.If we get multiple complaints that you or someone else is using private messages to make unsolicited pitches to members, you may be asked to leave. You should view the group as your peers, not your leads.
No gated content. Content posted in the groups cannot be used to harvest leads in any way. If you need feedback or a review, post the direct PDF, document, or screenshot. Don’t require people to opt-in to view.
Respect confidentiality. Content gathered in our online community groups cannot be collected, repackaged, and/or shared outside the group. Every member of our communities has a right to privacy and the right to feel safe that their questions, answers, and experiences remain privy to group members only.
Keep it on topic. We reserve the right to remove posts based on off-topic content or offensive content. Partnering with other members. Access to this group does not mean that Living Our Essential Lives endorses anyone’s products or services. Please be cautious and do your due diligence when partnering with anyone in the group – don’t assume everyone is trustworthy.
Report posts that are breaking group policies. Due to the large number of people in our groups and communities, it’s sometimes difficult for us to catch everything. If you see a post that is questionable, please report it, tag our community manager in the comments, or reach out to our community manager directly via private message so our team can review them.
Breaking the rules. Two warnings for rule-breaking behavior will result in permanent removal from the community or group.
11. INTELLECTUAL PROPERTY
You agree that the Living Our Essential Lives including but not limited to LivingOurEssentialLives.com and services, graphics, user interface, audio clips, video clips, editorial content, templates and the scripts and software used to implement Living Our Essential Lives contains proprietary information and material that is owned by Living Our Essential Lives and is protected by applicable intellectual property and other laws, including but not limited to copyright. You agree that you will not use such proprietary information or materials in any way whatsoever except for use of the Living Our Essential Lives in compliance with this Agreement. No portion of LivingOurEssentialLives.com may be reproduced in any form or by any means, without expressed written permission from Living Our Essential Lives. You agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on the Living Our Essential Lives in any manner, and you shall not exploit the Living Our Essential Lives brand in any unauthorized way whatsoever, including, but not limited to, by trespass or burdening network capacity.
Notwithstanding any other provision of this Agreement, Living Our Essential Lives licensors reserve the right to change, suspend, remove, or disable access to any Living Our Essential Lives products, content, or other materials comprising a part of the Living Our Essential Lives brand at any time without notice. In no event will Living Our Essential Lives be liable for making these changes. Living Our Essential Lives may also impose limits on the use of or access to certain features or portions of Living Our Essential Lives services, in any case and without notice or liability.
All copyrights in and to Living Our Essential Lives (including the compilation of content, postings, links to other Internet resources, and descriptions of those resources) and related software are owned by Living Our Essential Lives and/or its licensors, who reserve all their rights in law and equity. THE USE OF THE SOFTWARE OR ANY PART OF Living Our Essential Lives , EXCEPT FOR USE OF Living Our Essential Lives AS PERMITTED IN THIS AGREEMENT, IS STRICTLY PROHIBITED AND INFRINGES ON THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS AND MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES, INCLUDING POSSIBLE MONETARY DAMAGES, FOR COPYRIGHT INFRINGEMENT.
Living Our Essential Lives, other Living Our Essential Lives trademarks, service marks, graphics, and logos used in connection with Living Our Essential Lives are trademarks or registered trademarks of Living Our Essential Lives in the U.S. and/or other countries. Other trademarks, service marks, graphics, and logos used in connection with Living Our Essential Lives may be the trademarks of their respective owners. You are granted no right or license with respect to any of the aforesaid trademarks and any use of such trademarks.
12. Personal Checks
All checks are held for 10 business days. Orders placed with a check will be held for 10 business days. Once 10 business days is complete, the order will be released and shipped. All returned check will be charged a $25 USD return check fee. Counter checks will not be accepted. Checks and money orders must be sent in US funds.
Customer Service: If you have questions or comments regarding Living Our Essential Lives products or services, please email us at contact@LivingOurEssentialLives.com or call (970)429 5623
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